Welcome to Zutra Water! These Terms and Conditions govern your use of our website and the services we provide. By accessing or using our website and services, you agree to comply with these Terms and Conditions. Please read them carefully.

1.      Acceptance of Terms

By using the Zutra Water website, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions, as well as any additional terms and conditions applicable to specific features or services offered by Zutra Water.

2.      Service Description

Zutra Water is a water delivery service that allows customers to order bottled water and related products through our website. We strive to ensure accurate product descriptions and pricing, but we do not warrant that product descriptions or other content on our website are accurate, complete, reliable, current, or error-free.

3.      Ordering and Delivery

a. Order Placement: Customers may place orders through our website by providing accurate and complete information. By placing an order, you confirm that you are at least 18 years old or have obtained parental consent.

b. Delivery: We will make reasonable efforts to deliver the ordered products within the specified time frame. However, we do not guarantee specific delivery times and are not liable for any delays or damages caused by circumstances beyond our control.

4.      Pricing and Payment

a. Pricing: The prices for our products are displayed on our website and are subject to change without notice. We strive to ensure accurate pricing but reserve the right to correct any errors or inaccuracies. b. Payment: Payment for orders must be made through the Zutra Water administration through our website. By providing your payment information, you authorize us to charge the total amount of your order, including any applicable taxes and fees.

5.      Refunds and Returns

a. Refunds: We strive for customer satisfaction. If you are not satisfied with your order, please contact us within 48 hours of delivery to discuss possible refunds or replacements.

b. Returns: Due to the nature of our products, we do not accept returns, except in cases where the product is damaged or defective upon delivery.

6.      Intellectual Property

All content on the Zutra Water website, including text, graphics, logos, images, and software, is the property of Zutra Water or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, modify, or distribute any content from our website without our prior written consent.

7.      Limitation of Liability

To the fullest extent permitted by law, Zutra Water and its affiliates, directors, employees, agents, and suppliers shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses, arising out of or in connection with your use of our website or services.

8.      Indemnification

You agree to indemnify and hold Zutra Water and its affiliates, directors, employees, agents, and suppliers harmless from any claims, demands, liabilities, damages, losses, costs, and expenses, including reasonable attorneys' fees, arising out of or in connection with your use of our website or services or any violation of these Terms and Conditions.

9.      Failure to Pay

a. Customers are responsible for timely payment of all orders placed through the Zutra Water website. In the event of a failure to pay for any products or services, Zutra Water reserves the right to take the following actions:

i. Suspend or terminate the customer's account or access to our services.

ii. Withhold delivery of any pending orders until payment is received.

iii. Pursue legal remedies to collect the outstanding amount, including but not limited to, engaging collection agencies or initiating legal proceedings.

b. Customers shall be liable for any costs, fees, or expenses incurred by Zutra Water as a result of the failure to pay, including reasonable attorneys' fees and collection costs.

c. Zutra Water shall not be held liable for any damages or losses incurred by the customer or any third party as a result of the failure to pay for products or services.

Please note that failure to pay for products or services may result in account suspension or termination, as well as legal action to recover the outstanding amount.

10.  Modifications to the Terms and Conditions

Zutra Water reserves the right to modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is your responsibility to review the Terms and Conditions periodically. Your continued use of our website and services constitutes acceptance of any modifications.

11.  Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of California. Any disputes arising out of or in connection with these Terms and Conditions shall be submitted to the exclusive jurisdiction of the courts of Los Angeles.

If you have any questions or concerns regarding these Terms and Conditions, please contact us at info@drinkzutra.com.

Last updated: 05/19/2023

By using Zutra Water's website and services, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions.